Terms & Conditions | magnam
Effective Date: September 11, 2026Key Rules at a Glance
- Access is strictly for users aged 21 and above.
- Only one registered account is permitted per person.
- Account names must match payment method ownership.
- Bonuses are subject to specific wagering requirements.
- Fraud or abuse may lead to withheld funds.
- Verification is required before initiating withdrawals.
Acceptance of terms
By accessing, registering an account, or utilizing any services provided by magnam, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. This constitutes a legally binding agreement between you and the platform operator.
We reserve the right to modify these terms at any time. Your continued use of the platform following the posting of changes signifies your acceptance of the updated terms. We encourage users to review this page periodically to stay informed about our current operating rules.
Eligibility
To create an account and participate in the activities on this platform, you must meet the following criteria:
- You must be at least 21 years of age.
- You must possess the legal capacity to enter into a binding contract.
- You must reside in a region where access to our services is not restricted.
Accessing the platform from a restricted jurisdiction via proxy, VPN, or other masking tools is a violation of these terms and may result in immediate account closure.
Account registration and security
When registering, you agree to provide accurate, current, and complete information. The use of aliases or false data is strictly forbidden and may lead to the forfeiture of funds.
To maintain a fair environment, we enforce a strict policy of one account per person, household, and device. Discovery of duplicate accounts will result in the suspension of all associated profiles.
We may require a verification process (Know Your Customer or KYC) to confirm your identity. This usually involves submitting identification documents and may be requested at registration or prior to any withdrawal request.
Deposits and withdrawals
Our platform supports various payment categories to ensure convenience. All transactions are conducted in MYR.
| Aspect | General Policy |
|---|---|
| Payment Method | Must be in the registered name of the account holder. |
| Limits | As displayed within your specific account dashboard. |
| Processing | Varies by method; check the cashier for current timelines. |
| Verification | KYC must be completed before funds can be withdrawn. |
We do not accept third-party payments. Any attempt to deposit or withdraw funds using a bank account or e-wallet that does not belong to the registered user will result in the transaction being rejected and potential account investigation.
Bonuses and promotions
Promotional offers are designed to enhance your experience. For current offers, please visit our promotions page.
Each bonus comes with specific wagering requirements (also known as playthrough). This means bonus funds must be wagered a certain number of times before they can be converted into withdrawable cash. Bonus funds are tracked in a separate balance from your deposited cash.
Bonus abuse, including the creation of multiple accounts to claim welcome offers or utilizing hedging strategies to clear wagering, is strictly prohibited and will result in the removal of bonuses and potential account closure.
Game rules and fair play
We are committed to a transparent gaming environment. All game outcomes are determined by Random Number Generators (RNG) provided by our game software partners to ensure unpredictable and unbiased results.
In the event of a technical glitch, server failure, or connection interruption during a round, the following rules apply:
- If a round was not completed, it is considered void and stakes are refunded.
- If the result was determined on the server before the glitch, the outcome stands.
- Disputed rounds are investigated using server logs.
Prohibited activities
To protect the integrity of the platform, the following activities are strictly forbidden:
Fraud & Manipulation
Using bots, automated software, or exploiting technical bugs to gain an advantage.
Financial Abuse
Initiating unauthorized chargebacks or attempting money laundering activities.
Collusion
Working with other players to manipulate game outcomes or hedge bets.
Account Sharing
Allowing others to use your account or using another person's payment details.
Violation of these rules may result in immediate account suspension, forfeiture of all balances, and a permanent ban from the platform.
Responsible gambling
We believe gaming should be a form of entertainment. We provide several tools to help you maintain control over your activity:
- Deposit Limits: Set a cap on how much you can deposit.
- Session Reminders: Be alerted to how long you have been playing.
- Self-Exclusion: Request a temporary or permanent block on your account.
For more detailed information and assistance, please visit our Responsible Gaming page.
Intellectual property
All content appearing on this website—including text, graphics, logos, software, and branding—is the property of magnam or its partners and is protected by intellectual property laws.
Users are granted a limited, non-exclusive license to access the site for personal use. You may not reproduce, distribute, or create derivative works from any site content without prior written consent from our management.
Availability and liability
Our services are provided on an "as is" and "as available" basis. While we strive for constant uptime, we do not guarantee that the platform will be uninterrupted or error-free.
Interruptions may occur due to scheduled maintenance, technical upgrades, or circumstances beyond our control (e.g., network failures). magnam is not liable for any losses incurred during these periods.
In cases where obvious errors occur—such as incorrectly displayed odds, account balances, or payout amounts—we reserve the right to correct these errors and adjust the account balances accordingly.
Suspension and termination
We reserve the right to suspend or close any account if we have reasonable grounds to believe a user has violated these terms or is engaged in fraudulent activity.
During an investigation, account functionality may be limited. Upon termination, any remaining balance will be handled based on the nature of the violation: legitimate funds may be returned, while funds derived from fraud or bonus abuse will be forfeited.
Data protection
We prioritize the security of your personal and financial data. All information provided during registration and verification is handled securely and used solely for account management, identity verification, and legal compliance.
We do not sell user data to third parties. For detailed information on how we use cookies and tracking technologies to improve your experience, please refer to our Cookie Policy.
Complaints and disputes
If you have a concern or a dispute regarding your account or a specific game, we request that you first use our internal complaint channels.
To submit a formal complaint, please provide:
- Your registered account username.
- Transaction IDs or round IDs related to the issue.
- A clear description of the problem and the desired resolution.
We aim to resolve all disputes internally and fairly. If a resolution cannot be reached, the matter will be handled according to standard industry practices.
Changes to these terms
These terms may be updated to reflect changes in our services or regulatory requirements. All updates are posted on this page with a new "Effective Date".
It is the user's responsibility to check this page regularly. Using the platform after an update constitutes your agreement to the new terms.
Contact information
If you have questions regarding these Terms & Conditions or require clarification on any point, our team is available to help.
Please contact us through the official channels provided on our Support page.